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The Ritz-Carlton Cancun

Retorno del Rey, 36 77500 - Cancún 363 rooms 363 rooms
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The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
The Ritz-Carlton Cancun
Superb — 9/10
Score from 9 reviews
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Description

This Kempinski Hotel Cancun features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The center of Cancun is 11 mi away.

Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach.

The Kempinski Hotel Cancun elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer.

Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge.

Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancun can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 1.2 mi away.

Room type Sleeps

The Presidential Suite

229m²
1 King bed(s)
Air conditioning
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Deluxe Seafront King Room

41m²
1 King bed(s)
Air conditioning
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Deluxe Seafront Double Room

41m²
2 Full bed(s)
Air conditioning
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Deluxe Seaside King Room

41m²
1 King bed(s)
Air conditioning
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Deluxe Seaside Double Room

41m²
2 Full bed(s)
Air conditioning
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Club Seaside King Room

41m²
1 King bed(s)
Air conditioning
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Club Seaside Double

41m²
2 Full bed(s)
Air conditioning
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Club Seafront Suite

82m²
1 Queen bed(s)
Air conditioning
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Club Seaside Suite

82m²
Air conditioning
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The Saasil Suite

177m²
Air conditioning
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Seaside Suite

82m²
Air conditioning
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Seafront Suite

82m²
Air conditioning
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Panoramic Suite

82m²
Air conditioning
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Club Seafront King Room

41m²
1 King bed(s)
Air conditioning
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Club Seafront Double Room

41m²
2 Full bed(s)
Air conditioning
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Safe
  • Heating
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Convenience store on site

OutdoorsOutdoors

  • Garden
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

ActivitiesActivities

  • Tennis court
  • Sauna
  • Fitness center
  • Golf course (within 2 miles)
  • Solarium
  • Spa
  • Massage
  • Playground
  • Hot tub/Jacuzzi
  • Private beach area
  • Kids' club
  • Beachfront
  • Tennis equipment
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples' massage
  • Head massage
  • Hand massage
  • Full-body massage
  • Fitness
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Locker rooms
  • Beach
  • Temporary art galleries
  • Tour or class about local culture
  • Cooking class
  • Live music/Performance

ParkingParking

  • Parking
  • Parking on site
  • Private Parking

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Face masks for guests available

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Hair/Beauty salon
  • Ironing service
  • Express check-in/out
  • Valet parking
  • Currency exchange
  • Car rental
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • ATM on site
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Suit press
  • Lockers
  • Daily housekeeping
  • Shuttle service

AccessibilityAccessibility

  • Wheelchair accessible
  • Toilet with grab rails

Physical distancingPhysical distancing

  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Kid-friendly buffet
  • Wine/Champagne
  • Coffee house on site

Pool and SpaPool and Spa

  • Pool with view
  • Heated pool
  • Shallow end
  • Beach chairs/Loungers
  • Swimming pool
  • Swimming pool

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Useful information & kids

Check-in time starts at 15:00

Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

               

The fine print

Resort fee includes the following:
-Mexican welcome drink
-Premium high-speed WiFi in guest rooms and public areas
-Use of tennis courts and rackets (1 hr)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.