Sales Conditions of Myboutiquehotel.com
The company
Myboutiquehotel.com is a brand managed by mydesignevents, a company based in Paris and registered under the Siret number 814843207, which you can contact by phone at +33 (0)1 76 35 02 74.
Myboutiquehotel.com has a representative office in charge of customer relations in Paris (16 Rue Bachaumont, 75002) which can be reached by phone at +33(0)1 76 35 02 74 or by email at booking @ myboutiquehotel.com.
Affiliate networks :
Myboutiquehotel does not operate as a travel agency or a tour operator. Myboutiquehotel.com uses an affiliate network to allow its visitors to book a hotel they discover on its website. Booking.com is since 2011 one of its main partners. Myboutiquehotel.com is a business contributor to its customers, hotels.
The hotels
Myboutiquehotel.com selects on its website more than 9000 boutique hotels, and design hotels, and design guesthouses in over 50 countries.
The photos, descriptions, and information are provided by a feed from our partner Booking.com. Myboutiquehotel.com strives to regularly update the photos and information on the hotels without engaging its responsibility.
The price
Prices and availability are displayed for information purposes and are provided by Booking.com. The conditions are those of the booking.com website.
For information, here are some important points of their conditions: (non-exhaustive points)
The price "from" is the price at which it is possible to make a reservation at the lowest period of the year, subject to availability. The price of the rooms is, therefore variable depending on the dates of reservation.
In order to obtain the best rates offered by the hotel for the period you are looking for, it is imperative that you enter an "arrival/departure" date.
The promotions displayed on the site are always subject to availability. You will not be able to make a reservation at this price if the hotel is full or if the chosen category is no longer available.
The price displayed is always in the currency of the country of the hotel; the conversion into another currency is based on the current exchange rate and is purely indicative, which is why the price may vary.
Some countries, such as the United States and Mexico, do not include VAT in the room rate. Therefore, you will have to pay the VAT, which is added to the room rate, when you check out of the hotel.
Additional taxes, such as the tourist tax, must also be added to the room rate. This must be paid on-site and sometimes in cash. No claims will be accepted after your reservation has been confirmed.
The price of a room may vary depending on the time of year and may be higher, for example, during the high season or during a trade show or any other event (professional, cultural...)
Before finalizing a reservation, we invite you to check the conditions and restrictions for each rate as well as the cancellation policy.
More and more hotels are using "yield management" to calculate their room rates. What does this mean?
As with air or rail travel, room rates are calculated for a specific date and can vary at any time depending on the hotel's occupancy rate. Thus, the price of a room can also vary depending on when you make the reservation without changing the dates of the stay.
More and more hotels are offering discounted rates but with restrictions. These rates are often referred to as "non-changeable, pre-pay, non-cancelable".
Often, hotels will charge your credit card for the entire stay at the time of booking: you will not be able to change the date of your stay or request a refund. We invite you to check the specific conditions of each hotel.
Once you have confirmed your reservation, no changes will be accepted on these rates: you will not be entitled to any refund. On the other hand, for the so-called "flexible or cancelable" rates, the hotel will only ask you to pay for the room at the time of your departure: in this case, you can change your reservation at any time before the authorized deadline, and even change your mind by canceling your reservation.
The reservation
The reservation is always made with our partner Booking.com or another partner with whom myboutiquehotel has a contract.
After choosing the type of room and the desired rate, you access a completely secure space by clicking on the button "reserve" or "book", you access a completely secure space. This space guarantees the confidentiality and security of your personal data and your credit card. The logo of Booking.com or another partner is clearly indicated. The conditions of the partner apply.
In order to confirm the reservation, the validity of the credit card during the stay is checked. The hotel may ask for authorization or charge a night according to its conditions to guarantee your reservation - each hotel has its commercial policy.
A confirmation is sent immediately by our partner and directly to the email address you provided when you made your reservation. If you have not received anything after a few minutes, we invite you to check your SPAM box to see if the confirmation is there. If necessary, Myboutiquehotel.com will be happy to assist you in asking the partner to send you a copy of this reservation.
By booking with our partners, and in particular Booking.com, you accept their general conditions as well as those of the hotel for the rate you have chosen. No claim will be accepted after your validation. These conditions that apply are those of French law and have been translated from the French sales conditions.
Cancellation
Cancellation is always done with the partner you have chosen at the time of booking. Myboutiquehotel.com can assist you if you wish to cancel, but only if you have made a reservation through one of its partners. It cannot assist you if you have booked on another platform.
If you have chosen a "cancelable or modifiable" rate, you have until the date indicated on your confirmation to cancel your reservation free of charge directly on our website. After this period, cancellation fees may apply.
You can also request our assistance to cancel a reservation by sending an email to [email protected], indicating your reservation number and pin code; however, this method of cancellation must be done within a shorter period of time due to the time required to process the request. Your cancellation will only be validated by the receipt of a confirmation sent by our customer service. Without confirmation from us, the validation will be void. If a deposit has been taken to guarantee your reservation, it may be non-refundable, which we invite you to check when making your reservation.
Your data
Your data is personal and confidential and we respect it. We do not sell your information to other companies. At any time, you can obtain the deletion and destruction of your data in our customer database by simple request to our customer service.