Hyatt Regency Hakone Resort and Spa

Goura 1320 250-0408 - Hakone 80 rooms 80 rooms
Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and Spa
Hyatt Regency Hakone Resort and Spa
Very good — 8,1/10
Score from 16 reviews
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Description

Spacious rooms with a marble bath, 24-hour concierge service and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It boasts the area’s largest spa, 2 indoor hot-spring baths and free drinks at the log fireplace or outdoor courtyard. Free WiFi is offered in all areas.

Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a minibar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided.

The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Ashino Lake and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking.

You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace.

Open for all meals, The Dining Room serves French cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. A la carte lunch items and snacks can be found at the cosy Living Room.

Room type Sleeps

Twin Room

56m²
2 Twin bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Twin Room with Mountain View

56m²
2 Twin bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Deluxe Twin Room

73m²
2 Twin bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Double Room with Two Single Beds - Tatami Living

67m²
2 Twin bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Executive Suite with Two Single Beds

93m²
2 Twin bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Deluxe Twin Room - Dog Friendly

72m²
2 Twin bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Safe
  • Heating
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas

OutdoorsOutdoors

  • Garden
  • Sun deck

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

ActivitiesActivities

  • Spa
  • Massage
  • Hot spring bath
  • Public Bath
  • Spa facilities
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Locker rooms

ParkingParking

  • Parking
  • Free parking
  • Parking on site
  • Parking garage
  • Accessible parking

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Thermometers for guests provided by property

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/out
  • Currency exchange
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Shuttle service (free)
  • Suit press
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service

AccessibilityAccessibility

  • Wheelchair accessible
  • Toilet with grab rails
  • Bathroom emergency cord

Physical distancingPhysical distancing

  • Cashless payment available
  • Physical distancing rules followed

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Coffee house on site

Front Desk ServicesFront Desk Services

  • Invoice provided

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Entertainment & Family ServicesEntertainment & Family Services

  • Board games/Puzzles
  • Indoor play area

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Useful information & kids

Check-in time starts at 15:00

Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

               

The fine print

To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.

No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.