Serras Andorra

Carretera General AD100 - Soldeu 51 rooms 51 rooms
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Serras Andorra
Fabulous — 9,1/10
Score from 109 reviews
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Description

Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra.

The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace.

At SERRAS we are truly passionate about gastronomy. Our culinary offer is committed to reinterpretations of traditional Catalan cuisine with a modern and fresh touch.
Our gastronomic proposal is an explosion of flavors that are based on quality, seasonal and local products, highly appreciated by both our most demanding local customers and our hotel guests.

The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails.

Room type Sleeps

Deluxe Family Room

42m²
2 Twin bed(s), 1 King bed(s)
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Deluxe Double Room with Balcony

40m²
1 King bed(s)
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Junior Suite

50m²
1 Queen bed(s)
Private Bathroom
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Superior Double Room

25m²
1 King bed(s)
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Deluxe Double Room

30m²
1 King bed(s)
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Family Suite

80m²
Room 1 : 1 Queen bed(s)
Room 2 : 2 Twin bed(s)
Private Bathroom
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Family Room

50m²
2 Twin bed(s), 1 King bed(s)
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Penthouse Apartment

100m²
Room 1 : 1 Queen bed(s)
Room 2 : 2 Twin bed(s)
TV Private Bathroom Flat-screen TV Soundproof
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Heating
  • Smoke-free property
  • Wifi in all areas

OutdoorsOutdoors

  • Terrace
  • Sun deck
  • Outdoor furniture

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Face masks for guests available

ActivitiesActivities

  • Sauna
  • Fitness center
  • Skiing
  • Game room
  • Spa
  • Massage
  • Playground
  • Hiking
  • Cycling
  • Indoor pool
  • Kids' club
  • Beauty services
  • Facial treatments
  • Body treatments
  • Back massage
  • Neck massage
  • Foot massage
  • Couples' massage
  • Head massage
  • Full-body massage
  • Fitness
  • Walking tours
  • Bike tours
  • Live music/Performance

ParkingParking

  • Parking
  • Parking on site
  • Private Parking
  • Parking garage
  • Accessible parking

Physical distancingPhysical distancing

  • Cashless payment available
  • Physical distancing rules followed

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/out
  • Valet parking
  • Currency exchange
  • Packed lunches
  • Car rental
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Suit press
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service

Pool and SpaPool and Spa

  • Swimming pool

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Fruit

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

SkiSki

  • Ski storage
  • Ski school
  • Ski rental on site
  • Ski pass vendor
  • Ski-in, ski-out access

Entertainment & Family ServicesEntertainment & Family Services

  • Board games/Puzzles

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Safety & securitySafety & security

  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

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The fine print


Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.

Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.

During the high season period from 20th December 2024 – 6th January 2025 we require 100% deposit prepayment in advance upon booking. From 1st February 2025 to 1st March 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.

The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodations. Events team will contact you in order to pre-book.

Groups: When booking 6 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serras Andorra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.