Río Serrano Hotel + Spa

Sector Río Serrano 6170000 - Torres del Paine 108 rooms 108 rooms
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Río Serrano Hotel + Spa
Very good — 8,3/10
Score from 46 reviews
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Description

Offering standard rates and all-inclusive rates which include full-board, Hotel Río Serrano is in Torres del Paine. There is an on-site restaurant and a garden overlooking the Paine Massif. Free WiFi access in available in common areas.

Fully carpeted, rooms at Rio Serrano have large windows offering scenic views of the Massif. All of them have heating, fans and private bathrooms.

A buffet breakfast is served daily. Guests traveling with the all-inclusive program have complimentary breakfast, lunch and dinner.

Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the property’s cellar. Drinks and cocktails can be enjoyed at De agostini Bar.

Boat trips, hiking and horseback riding activities can be practiced. Additionally, guests can explore the areas choosing from several available excursions, for an extra fee.

Hotel Río Serrano is 52 mi from Puerto Natales and 202 mi from Ibañez del Campo Airport in Punta Arenas. It is 2.5 mi from one of the entrances to Torres del Paine National Park.

Shuttle services can be arranged for an extra fee.

Free parking is provided. Premium wireless connection is offered for a surcharge.

Room type Sleeps

Standard Plus Twin or Double Room

28m²
2 Twin bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof
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Standard Plus Twin or Double Room - All Inclusive

28m²
2 Twin bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof
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Superior Double or Twin Room with Mountain View

32m²
2 Twin bed(s)
Private Bathroom Soundproof
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Standard Double or Twin Room

24m²
2 Twin bed(s)
Private Bathroom Soundproof
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Superior Double or Twin Room with Mountain View - All Inclusive

32m²
2 Twin bed(s)
Private Bathroom Soundproof
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Standard Double or Twin Room - All inclusive

24m²
2 Twin bed(s)
Private Bathroom Soundproof
Search availabilities with your dates for this hotel
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Safe
  • Soundproof rooms
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Wifi in all areas

ParkingParking

  • Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Accessible parking

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Thermometers for guests provided by property
  • Face masks for guests available

ActivitiesActivities

  • Sauna
  • Fitness center
  • Fishing
  • Game room
  • Spa
  • Playground
  • Pool table
  • Hiking
  • Horseback riding
  • Indoor pool
  • Public Bath
  • Beauty services
  • Facial treatments
  • Manicure
  • Pedicure
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Foot bath
  • Spa/Wellness packages
  • Massage chair
  • Fitness
  • Locker rooms
  • Temporary art galleries
  • Movie nights
  • Tour or class about local culture
  • Live music/Performance
  • Live sports events (broadcast)

AccessibilityAccessibility

  • Wheelchair accessible
  • Toilet with grab rails

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

ServicesServices

  • Meeting/Banquet facilities
  • 24-hour front desk
  • Business center
  • Laundry
  • Express check-in/out
  • Packed lunches
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Private check-in/out
  • Shared lounge/TV area
  • Daily housekeeping

Pool and SpaPool and Spa

  • Beach chairs/Loungers
  • Swimming pool
  • Swimming pool

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Coffee house on site

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Entertainment & Family ServicesEntertainment & Family Services

  • Board games/Puzzles
  • Indoor play area

OutdoorsOutdoors

  • Garden
  • Terrace
  • BBQ facilities
  • Sun deck
  • Outdoor furniture

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

Useful information & kids

Check-in time starts at 16:00

Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

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The fine print

Our Full Board plan offers a luxurious experience with all meals included in the hotel's main restaurant, where you'll have the opportunity to enjoy the breakfast buffet, a la carte lunch and dinner accompanied by beverages such as juice, water, soft drinks and house wine. Along with this the program provides a stocked mini-bar in your room, meals and drinks from the Restobar - whose a la carte menu is available 12 hours per day - and practical lunch boxes for your expeditions. Stay connected with free WIFI in rooms and common areas, access to the spa, climatized pool, gym and saunaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.