Kuukum Tulum Hotel

Aldea Zamá ,Región 14 Súper manzana 003 Manzana 21 Lote 11 77760 - Tulum 39 rooms 39 rooms
Kuukum Tulum Hotel Kuukum Tulum Hotel
Kuukum Tulum Hotel Kuukum Tulum Hotel
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Review score — 7,9/10
Score from 663 reviews
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Description

Facilities

ActivitiesActivities

  • Diving
  • Walking tours
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
  • Bike tours

ServicesServices

  • Free Wifi
  • Wifi
  • Internet

Food & DrinkFood & Drink

  • Grocery deliveries

Pool and SpaPool and Spa

  • Swimming pool
  • Outdoor pool
  • Rooftop pool
  • Public Bath
  • Outdoor pool (year-round)

TransportationTransportation

  • Car rental
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Shuttle service (additional charge)

Front Desk ServicesFront Desk Services

  • Tour desk
  • Private check-in/out
  • Concierge
  • 24-hour front desk
  • Invoice provided
  • Baggage storage
  • Express check-in/out

Common AreasCommon Areas

  • Garden
  • Sun deck
  • Terrace

Cleaning ServicesCleaning Services

  • Ironing service
  • Dry cleaning
  • Daily housekeeping

Business FacilitiesBusiness Facilities

  • Fax/Photocopying

MiscellaneousMiscellaneous

  • Designated smoking area
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Safety & securitySafety & security

  • Security alarm
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security

Safety featuresSafety features

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning

Food & drink safetyFood & drink safety

  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation

Useful information & kids

Check-in From 15:00 hours

Check-out Until 12:00 hours

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.