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The Fontenay

10 Fontenay 20354 - Hamburg 105 rooms 105 rooms
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The Fontenay
The Fontenay
The Fontenay
The Fontenay
The Fontenay
The Fontenay
The Fontenay
The Fontenay
The Fontenay
The Fontenay
Fabulous — 9,2/10
Score from 11 reviews
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Description

The Fontenay is a 5-star hotel situated on the shore of the Alster Lake in Hamburg, within walking distance of the famous shopping area at Jungfernstieg. The city resort offers a 1,000 m² rooftop spa with a private La Mer Spa Suite and indoor/outdoor pool.

Guests can enjoy meals at the Lakeside gourmet restaurant with views over the Alster Lake as well as at the John’s all-day-dining restaurant. The innovative Fontenay Bar offers a 320° panoramic view. In-room-dining is available 24 hours a day.

Every room at this hotel is air-conditioned and features free WiFi as well as floor-to-ceiling windows with beautiful views of the surroundings. Some rooms feature stunning lake views. Some rooms and suites offer a private furnished balcony, a walk-in wardrobe and a seating area.

The Elbphilharmonie concert hall is 3.5 km from the property. Hamburg Airport is 8 km away.

Room type Sleeps

Deluxe Double Room with Balcony

43m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof City view
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Deluxe Double Room with Partial Lake View

43m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof
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Executive Suite

65m²
Room 1 : 1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof
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Suite with Lake View

85m²
Room 1 : 1 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof
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Single Room

28m²
1 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof City view
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Premier Double Room with Balcony

43m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof City view
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Deluxe Suite

75m²
Room 1 : 1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof City view
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Soundproof rooms
  • Heating
  • Hypoallergenic room available
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas

OutdoorsOutdoors

  • Garden
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers

ActivitiesActivities

  • Sauna
  • Fitness center
  • Spa
  • Massage
  • Canoeing
  • Cycling
  • Indoor pool
  • Indoor pool (year-round)
  • Water sports facilities on site
  • Beauty services
  • Facial treatments
  • Makeup services
  • Manicure
  • Pedicure
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Foot bath
  • Spa/Wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples' massage
  • Full-body massage
  • Massage chair
  • Fitness
  • Personal trainer
  • Locker rooms
  • Live music/Performance
  • Live sports events (broadcast)

ParkingParking

  • Parking
  • Parking on site
  • Private Parking
  • Parking garage
  • Accessible parking

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Laundry
  • Dry cleaning
  • Ironing service
  • Valet parking
  • Currency exchange
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Suit press
  • Airport shuttle (additional charge)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service

Pool and SpaPool and Spa

  • Rooftop pool
  • Infinity pool
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
  • Swimming pool

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Coffee house on site

TransportationTransportation

  • Airport pickup
  • Airport drop-off

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Entertainment & Family ServicesEntertainment & Family Services

  • Board games/Puzzles

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Useful information & kids

Check-in time 15:00-00:00

Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

                  Bankcard   

The fine print

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.