Tortue Hamburg

Stadthausbrücke 10 20355 - Hamburg 124 rooms 124 rooms
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Tortue Hamburg
Coup de CoeurCoup de Coeur
Fabulous — 9,1/10
Score from 47 reviews
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Description

This 4-star superior boutique hotel is directly located in Hamburg city centre, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The Tortue Hamburg features 2 bars and 2 restaurants.

The Tortue Hamburg was designed by Kate Hume and the individually styled rooms and suites offer scenic views of the city or canal. Free WiFi is provided throughout the property.

All rooms at the Tortue Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products.

With such a central location, the Tortue Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away.


The nearest airport is Hamburg Airport, 9 km from the property.

Room type Sleeps

Double Room "Petite"

21m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Double Room "Classique"

25m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Double Room "Grande"

30m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Petite Suite

40m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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L'Appartement

60m²
Room 1 : 1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Double Room "Classique Balcon"

25m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Double Room "Grande Balcon"

30m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Facilities

GeneralGeneral

  • Pet friendly
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Heating
  • Hypoallergenic room available
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas

ParkingParking

  • Parking
  • Parking garage

Physical distancingPhysical distancing

  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/out
  • Valet parking
  • Baggage storage
  • Concierge
  • Daily housekeeping

AccessibilityAccessibility

  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink
  • Bathroom emergency cord

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Coffee house on site

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Safety & securitySafety & security

  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers

OutdoorsOutdoors

  • Terrace

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Face masks for guests available

Useful information & kids

Check-in time starts at 16:00

Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

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The fine print

Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.