The Upper House

Pacific Place, 88 Queensway - Hong Kong - Central Hong Kong 117 rooms 117 rooms
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
The Upper House
Coup de CoeurCoup de Coeur
Exceptional — 10/10
Score from 5 reviews
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Description

Boasting a panoramic views of Victoria Harbour and the city, The Upper House is centrally located in Hong Kong Island right on top of Pacific Place, the city’s premier shopping mall. Directly links to Admiralty MTR station, it provides a modern fitness centre and free yoga classes during the weekend. Wi-Fi is available for free throughout the hotel and the Guest Experience Team offers 24-hour services.

The Upper House Hong Kong’s non-smoking rooms are spacious and elegant, and come fitted with modern amenities. They have a large flat-screen TV, a luxurious bathroom with rainshower facilities and a bathtub, as well as, a free Maxi-bar offering a selection of refreshments. All rooms have an iPod touch providing tourist information and information about room service and the property.

The hotel is located a 40-minute drive from Hong Kong International Airport and a 10-minute walk from Star Street featuring galleries, chic furniture outlets, trendy booksellers, cosy cafés and stylish restaurants. The Hong Kong Convention and Exhibition Centre is situated about 1 km away.

Located on the 49th floor, Cafe Gray Deluxe offers modern European dishes. Guests can enjoy a refreshing beverage at Cafe Gray Bar or enjoy their meals in the comfort of their rooms.

Room type Sleeps

Studio 70 with Island View

68m²
1 King bed(s)
TV Air conditioning
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Studio 70 with Harbor View

68m²
1 King bed(s)
TV Air conditioning
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Studio 80 with Island View

78m²
1 King bed(s)
TV Air conditioning
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Upper Suite with Harbor View

114m²
Room 1 : 1 King bed(s)
TV Air conditioning
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Heating
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas

OutdoorsOutdoors

  • Garden
  • Sun deck

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

ActivitiesActivities

  • Fitness center
  • Massage
  • Fitness
  • Yoga classes
  • Fitness classes
  • Personal trainer

ParkingParking

  • Parking
  • Parking on site
  • Private Parking

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business center
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/out
  • Valet parking
  • Currency exchange
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Private check-in/out
  • Suit press
  • Airport shuttle (additional charge)
  • Daily housekeeping

TransportationTransportation

  • Public transit tickets
  • Airport pickup
  • Airport drop-off

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Safety & securitySafety & security

  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

Useful information & kids

Check-in time 15:00-23:30

Check-out time is 06:00-12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

               

The fine print

Changes of personal information is not allowed for nonrefundable bookings.

Our offers are applicable to accommodations only and is not valid for events or weddings. Private events and marriage ceremonies may only be arranged within our Upper Suites with supplement charges. Please contact hotel for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.