Andaz Mayakoba - a concept by Hyatt

Carreterra Federal Chetumal-Puerto Juarez KM 298 77710 - Playa del Carmen 213 rooms 213 rooms
Andaz Mayakoba - a concept by Hyatt Andaz Mayakoba - a concept by Hyatt
Andaz Mayakoba - a concept by Hyatt Andaz Mayakoba - a concept by Hyatt
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Superb — 9/10
Score from 4 reviews
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Description

Offering two outdoor pools and a private beach area, Upscale Andaz Mayakoba is in the gated Mayakoba complex in Playa del Carmen. The resort has a spa centre and sauna, and guests can enjoy a meal at one of the 4 restaurants. Free WiFi is provided throughout the property and free private parking is available on this pet friendly property.

Every room at this resort is air conditioned and comes with a flat-screen TV with cable channels. Some units have a seating area to relax in after a busy day. Certain units include views of the sea or lake. Rooms include a private bathroom. Extras include bathrobes and slippers.

The restaurant offer cover fine dinning with Casa Amate, fresh and local ingredients with relaxed environment with Cocina Milagro, and beachfront street and sea food at Olla Ceviche and Olla Taco. Room service is also available 24 hours.

This elegant resort offers a Mayan Oasis Spa with 6 massage rooms and a hydrotherapy circuit centre and sauna and access to El Camaleón Golf Club and the Mayakoba Tennis Centre.

This resort has water sports facilities and free use of bicycles is available. You can engage in various activities, such as golfing and snorkelling. Playa del Carmen Maritime Terminal is 9 km from Andaz Mayakoba, while Church of Guadalupe is 6 km from the property. The nearest airport is Cancun International Airport, 40 km from Andaz Mayakoba - a concept by Hyatt.

Facilities

GeneralGeneral

  • Parking
  • Pet friendly
  • Free parking
  • Wifi in all areas
  • Private Parking
  • Parking on site

ActivitiesActivities

  • Windsurfing
  • Canoeing
  • Cycling
  • Walking tours
  • Bike tours
  • Happy hour
  • Tour or class about local culture
  • Fishing
  • Diving
  • Cooking class
  • Live music/Performance
  • Live sports events (broadcast)
  • Golf course (within 2 miles)
  • Snorkeling
  • Tennis court
  • Archery
  • Water sports facilities on site

ServicesServices

  • Wifi
  • Free Wifi
  • Internet

Food & DrinkFood & Drink

  • Restaurant
  • Kids' meals
  • Special diet meals (on request)
  • BBQ facilities
  • Breakfast in the room
  • Room service
  • Bar

Pool and SpaPool and Spa

  • Sauna
  • Outdoor pool (year-round)
  • Private beach area
  • Beachfront
  • Swimming pool
  • Outdoor pool
  • Spa
  • Fitness center
  • Pool with view
  • Massage

TransportationTransportation

  • Airport shuttle
  • Airport shuttle (additional charge)
  • Car rental
  • Shuttle service (additional charge)

Front Desk ServicesFront Desk Services

  • Private check-in/out
  • Concierge
  • 24-hour front desk
  • Valet parking
  • Baggage storage

Common AreasCommon Areas

  • Garden
  • Terrace
  • Chapel/Shrine
  • Sun deck

Entertainment & Family ServicesEntertainment & Family Services

  • Kids' club
  • Entertainment staff
  • Evening entertainment
  • Babysitting/Child services
  • Board games/Puzzles
  • Indoor play area

Cleaning ServicesCleaning Services

  • Ironing service
  • Laundry
  • Dry cleaning
  • Daily housekeeping

Business FacilitiesBusiness Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities

ShopsShops

  • Convenience store on site

MiscellaneousMiscellaneous

  • Family rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Non-smoking rooms
  • Smoke-free property
  • Air conditioning

Safety & securitySafety & security

  • Smoke alarms
  • 24-hour security
  • Fire extinguishers

Safety featuresSafety features

  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfectionCleanliness & disinfection

  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & drink safetyFood & drink safety

  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely

Useful information & kids

Check-in From 15:00 hours

Check-out Until 12:00 hours

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.