Grand Hyatt Playa del Carmen Resort

1a. Avenida esquina Calle 26, Colonia Centro 77710 - Playa del Carmen 314 rooms 314 rooms
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Very good — 8,1/10
Score from 55 reviews
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Description

Offering 3 ocean-front outdoor pools and a spa and wellness centre with spectacular architecture resembling a Cenote, Grand Hyatt Playa del Carmen Resort is located in Mamita’s Beach. The design concept has crafted natural elements, artwork, textures and light.

The rooms will provide you with a TV, air conditioning, iPod dock and seating area. Complete with a coffee machine, the dining area also has a dining table. Featuring a bath or shower, private bathroom also comes with a hairdryer. Extras include free WiFi in all rooms and floor-to-ceiling windows featuring amazing views.

At Grand Hyatt Playa del Carmen Resort you will find 2 restaurants, 3 bars and a fitness centre. Other facilities offered at the property include water sports facilities, meeting facilities and a games room. There is also an elegant, multi-purpose ballroom plus six sophisticated meeting rooms and various indoor and outdoor pre-function areas for events.

If you feel like visiting the surroundings, check out the famous shopping, gastronomic and party scenes at La Quinta Avenida. This resort is 55.5 km from Cancún International Airport.

Room type Sleeps

King Room with Partial Ocean View

38m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Queen Room with Two Queen Beds and Partial Ocean View

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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King Room with Ocean View

38m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Queen Room with Two Queen Beds and Ocean View

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Oceanfront Queen Room with Two Queen Beds

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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King Room with Mini Plunge Pool

38m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Queen Room with Two Queen Beds and Mini Plunge Pool

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Queen Room with Two Queen Beds and Accessible Shower

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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King Room - Club Access

38m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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King Room with Ocean View - Club Access

38m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Queen Room with Two Queen Beds and Ocean View - Club Access

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Executive King Suite

76m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Grand King Suite

57m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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King Room

38m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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King Suite with Plunge Pool

57m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Swim Up King Room

38m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Swim Up Queen Room with Two Queen Beds

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Queen Room with Two Queen Beds

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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King Room with Partial Ocean View - Club Access

38m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Queen Room with Two Queen Beds and Partial Ocean View - Club Access

38m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Presidential Suite

114m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Facilities

GeneralGeneral

  • Pet friendly
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Soundproof rooms
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Convenience store on site
  • Wifi in all areas

ParkingParking

  • Parking
  • Parking on site
  • Parking garage
  • Accessible parking

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

ActivitiesActivities

  • Sauna
  • Fitness center
  • Game room
  • Spa
  • Massage
  • Playground
  • Ping-pong
  • Hot tub/Jacuzzi
  • Cycling
  • Diving
  • Snorkeling
  • Water sports facilities on site
  • Kids' club
  • Beachfront
  • Evening entertainment
  • Public Bath
  • Beauty services
  • Manicure
  • Pedicure
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Foot bath
  • Spa/Wellness packages
  • Fitness
  • Yoga classes
  • Fitness classes
  • Locker rooms
  • Beach
  • Temporary art galleries
  • Bike tours
  • Themed dinners
  • Live music/Performance

AccessibilityAccessibility

  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Hair/Beauty salon
  • Ironing service
  • Valet parking
  • Car rental
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • ATM on site
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Suit press
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet bowls
  • Shuttle service

Pool and SpaPool and Spa

  • Beach chairs/Loungers
  • Beach umbrellas
  • Kids' pool
  • Swimming pool
  • Swimming pool

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Coffee house on site

TransportationTransportation

  • Airport pickup
  • Airport drop-off

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely

OutdoorsOutdoors

  • Garden
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture

Entertainment & Family ServicesEntertainment & Family Services

  • Board games/Puzzles
  • Indoor play area

Useful information & kids

Check-in time starts at 15:00

Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

      

The fine print

Resort Fee Includes:

- In-room Nespresso machine and capsules with daily refill
- Tea selection (replenished daily)
- Water in guestrooms
- Access to Fitness facilities (Based on local regulations)
- Access to pool facilities and amenities
- Premium WiFi
- Use of Bicycles/helmet
- Guided bicycle tours (3 times per week)
- Entrance to Tortuguita & Hashtag club and game room
- Daily Resort Activities (certain classes are subject to an upcharge)
- Rotation of on-property entertainment programing and activations
- Access to beach facilities and amenities
- Access to Mosquito Repellent throughout property

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.