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Reina Roja Hotel - Adults Only

Calle 20, 298 Entre Avenida Cinco y Diez 77710 - Playa del Carmen 63 rooms 63 rooms
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Review score — 3/10
Score from 3 reviews
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Description

This Maya Riviera hotel is situated in central Playa del Carmen, 2 blocks from the beach and a few steps from lively 5th Avenue. The hotel offers a rooftop pool and rooms with balconies. Guests receive a free welcome cocktail and refreshing towels.

Reina Roja Hotel rooms include a private bathroom and minibar. Guests can work at the in-room desk or relax and listen to music.

There are spa and gym services near The Reina Roja. There are several art crafts and souvenir shops located in the 5th Avenue, as well as restaurants, bars and nightlife entertainment.

Guests at the Reina Hotel can enjoy breakfast and international cuisine in the Reina Roja Restaurant. Beverages are offered in the Lobby Lounge and the Roof Top Pool Bar.

Room type Sleeps

Junior Suite

55m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV City view
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Deluxe Twin Room

40m²
2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Deluxe King Room

40m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Thematic King Room

55m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Deluxe Junior Suite

55m²
2 Full bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Elevator
  • Safe
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Adults only

OutdoorsOutdoors

  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available

ActivitiesActivities

  • Solarium

Pool and SpaPool and Spa

  • Rooftop pool
  • Pool with view
  • Pool bar
  • Beach chairs/Loungers
  • Swimming pool
  • Swimming pool

Physical distancingPhysical distancing

  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

ServicesServices

  • 24-hour front desk
  • Airport shuttle
  • Baggage storage
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Shuttle service

TransportationTransportation

  • Airport pickup
  • Airport drop-off

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Snack bar

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • All plates, cutlery, glasses, and other tableware sanitized

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers

Useful information & kids

Check-in time 15:00-19:00

Check-out time is 11:30-12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

      

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.