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The Palm at Playa

Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida 77710 - Playa del Carmen 69 rooms 69 rooms
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The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
The Palm at Playa
Review score — 7,5/10
Score from 565 reviews
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Description

The Palm at Playa features a rooftop terrace with a swimming pool, bar, spa and gym. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach.

This hotel offers free Wi-Fi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views. The room rate includes free American breakfast.

Aroma a Cilantro, a modern Mexican cuisine restaurant located on site, serves breakfast, lunch and dinner. Right next to the pool, overlooking the ocean, you can find the freshest seafood and steaks at the The Roof Grill.

The front desk at The Palm at Playa is surrounded by a tropical garden designed resembling the Mayan Jungle.

The Palm at Playa is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.

Room type Sleeps

Palm Loft

60m²
Room 1 : 1 King bed(s)
Room 2 : 1 Sofa bed
TV Air conditioning Private Bathroom Flat-screen TV City view
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Double Room

25m²
2 Full bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Deluxe Room

60m²
1 King bed(s), 1 Sofa bed
TV Air conditioning Private Bathroom Flat-screen TV City view
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Suite

80m²
Room 1 : 1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Standard King Room

25m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas

OutdoorsOutdoors

  • Garden
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture

Safety & securitySafety & security

  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers

ActivitiesActivities

  • Hot tub/Jacuzzi
  • Public Bath
  • Beach

ParkingParking

  • Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Accessible parking

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Tour desk
  • Baggage storage
  • Daily housekeeping

AccessibilityAccessibility

  • Wheelchair accessible

Physical distancingPhysical distancing

  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Food & DrinkFood & Drink

  • Bar
  • Snack bar

Pool and SpaPool and Spa

  • Rooftop pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
  • Swimming pool

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Useful information & kids

Check-in time 15:00-18:00

Check-out time is 11:30-12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

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The fine print

Please note that this hotel is oriented for adults and children over the age of 14.

Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.

Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.