Palmaïa - The House of AïA Wellness Enclave All Inclusive

Paseo Xaman - Ha Manzana1, Fracc Playacar 77710 - Playa del Carmen 314 rooms 314 rooms
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
Palmaïa - The House of AïA Wellness Enclave All Inclusive
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Description

Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature.

In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center.

The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service.

For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies.

Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 3.1 mi away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.

Room type Sleeps

Family Master Suite

66m²
1 King bed(s), 1 Bunk bed
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
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Family King Suite

50m²
Room 1 : 1 Bunk bed, 1 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
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King Suite with Bathtub

50m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
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Queen Suite

50m²
1 Sofa bed, 2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
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King Suite

50m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
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King Suite Ocean View

50m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
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Family King Suite Ocean View

50m²
1 King bed(s), 1 Bunk bed
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
Search availabilities with your dates for this hotel

King Suite with Bathtub Ocean View

50m²
1 King bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
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Queen Suite Ocean View

50m²
1 Sofa bed, 2 Queen bed(s)
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
Search availabilities with your dates for this hotel

Family Master Suite Ocean View

66m²
Room 1 : 1 King bed(s)
Room 2 : 1 Bunk bed
TV Air conditioning Private Bathroom Flat-screen TV Soundproof Landmark view
Search availabilities with your dates for this hotel
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Soundproof rooms
  • Air conditioning
  • Wifi in all areas

ParkingParking

  • Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Accessible parking

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available

ActivitiesActivities

  • Fitness center
  • Spa
  • Massage
  • Playground
  • Snorkeling
  • Private beach area
  • Kids' club
  • Beachfront
  • Beauty services
  • Facial treatments
  • Makeup services
  • Hair treatments
  • Manicure
  • Pedicure
  • Haircut
  • Hair coloring
  • Hairstyling
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Spa lounge/Relaxation area
  • Foot bath
  • Spa/Wellness packages
  • Couples' massage
  • Full-body massage
  • Fitness
  • Yoga classes
  • Locker rooms
  • Beach
  • Live music/Performance

Pool and SpaPool and Spa

  • Infinity pool
  • Pool with view
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Kids' pool
  • Swimming pool
  • Swimming pool

Physical distancingPhysical distancing

  • Screens or physical barriers between staff and guests in appropriate areas

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Hair/Beauty salon
  • Ironing service
  • Express check-in/out
  • Valet parking
  • Currency exchange
  • Car rental
  • Tour desk
  • Baggage storage
  • ATM on site
  • Concierge
  • Shuttle service (additional charge)
  • Suit press
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Shuttle service

TransportationTransportation

  • Airport pickup
  • Airport drop-off

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Coffee house on site

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Entertainment & Family ServicesEntertainment & Family Services

  • Baby safety gates

OutdoorsOutdoors

  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

         

The fine print

Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation.

In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds

All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.